These Terms and Conditions cover how Talking Heads S.P. works with clients. By commissioning work from us, you agree to what follows.
All quotes and proposals are valid for 30 days from the date of issue unless otherwise stated. Work starts only once we have written confirmation from you and, where applicable, the agreed deposit. Verbal agreements are not enough to start a project.
Our fees are set out in the agreed project proposal. Unless otherwise agreed in writing:
All fees are quoted exclusive of VAT or applicable taxes, which will be added where required by law.
Each project includes a defined number of revision rounds as specified in the proposal. Revisions are changes to work already presented: they do not cover new directions, scope changes or additional deliverables.
Amends beyond the agreed revision allowance will be quoted and invoiced separately before work proceeds. We will always let you know before any additional charges apply.
If the scope of a project changes significantly after work has started, including additional deliverables, format changes, new briefs added to an existing project, or major strategic shifts, we will issue a revised quote. Work on the new scope will not begin until that quote is approved in writing.
To deliver work on time and to the agreed brief, we rely on the Client to:
Delays caused by late Client feedback or missing materials will not be our responsibility and may affect agreed delivery dates.
Written approval of any deliverable, including by email, counts as sign-off. Once signed off, further changes will be treated as additional revisions and charged accordingly. We recommend reviewing all deliverables carefully before approving.
Until final payment is received in full, all creative work produced by Talking Heads S.P., including concepts, designs, copy, animation, software and any other deliverables, remains our intellectual property.
Once final payment is cleared, all agreed deliverables are assigned to you for the uses set out in the project brief. We retain the right to:
Any third-party assets used, such as stock imagery, licensed fonts or third-party software, are covered by their own licence terms. We will flag any such assets and their restrictions before they are used.
Both parties agree to keep confidential any information designated as confidential by the other party, and not to disclose it to third parties without prior written consent. This obligation continues after the completion or termination of a project.
If a project is cancelled after work has commenced, the following fees apply:
All work completed up to the point of cancellation remains the property of Talking Heads S.P. until the applicable kill fee has been paid in full.
We will perform all services with reasonable skill and care. We cannot guarantee that creative work will achieve any particular commercial outcome.
Our total liability in connection with any project is limited to the total fees you have paid for that project. We are not liable for any knock-on, business or data losses.
We are not responsible for errors or omissions in materials you supply to us, or for work produced based on inaccurate information you have provided.
We may engage trusted subcontractors or specialist suppliers to assist in the delivery of services. We remain responsible for the quality of all work delivered under our name. We will not disclose Client information to subcontractors beyond what is necessary to deliver the project.
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from or relating to these Terms will be handled by the courts of the UAE, unless we agree otherwise in writing.
We may update these Terms from time to time. The version in place when a project is commissioned applies to that engagement. Any updates will be published on this page.
For any questions relating to these Terms, please contact us: